Thank you for choosing [Rise Orion]! We aim to provide you with a seamless shopping experience, including prompt and efficient delivery. Please review our shipping policy to understand how we process and deliver your orders.
Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to an incorrect address provided by the customer.
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Shipping Delays:
- While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions or carrier delays may occur. We appreciate your understanding in such situations.
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Lost or Stolen Packages:
- If your package is lost or stolen after being marked as delivered by the carrier, please contact us immediately. We will work with the carrier to initiate an investigation, but we cannot be held responsible for packages confirmed as delivered.
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Returns Due to Failed Delivery Attempts:
- In the event of failed delivery attempts due to an incorrect address provided by the customer or refusal to accept the package, additional shipping charges may apply for reshipment.
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Policy Changes:
- [Rise Orion] reserves the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting on our website.
Thank you for shopping with [Rise Orion]. We appreciate your trust and support!