At [Rise Orion] we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
Eligibility for Refunds:
- To be eligible for a refund, the item must be unused and in the same condition that you received it.
- The item must be returned within [30] days from the date of purchase.
- Your item must be in the original packaging, including any tags, labels, or accessories.
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Refund Process:
- To initiate a return and request a refund, please contact our customer service team at [[email protected]]
- Our team will guide you through the return process and provide you with a return authorization if applicable.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [30] business days.
- To initiate a return and request a refund, please contact our customer service team at [[email protected]]